Trainee Software Installations Engineer
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| Job Type | Permanent |
| Area | Leeds, United Kingdom |
| Sector | IT |
| Start Date | |
| Job Ref | LH10367 |
- Description
Salary: Starting salary of £22,000 with an increase to £24,000 upon successful completion of 6-month probation period
The successful candidate will be responsible for liaising with customers to confirm agreement for the installation of new software and upgrade to existing applications as scheduled and will be responsible for the preparation and documentation as well as performing the upgrade to a high standard.
This may involve performing backups and restores in SQL Server as well as running upgrade scripts and resolving any errors which may occur during the upgrade process. Our clients’ applications are installed on Windows servers and all support and maintenance is performed remotely via various VPN methods.
The successful candidate will also be required on occasion to investigate any issues with an environment post upgrade. Also, identifying problems during upgrades, working with our Development teams as well as the customer’s IT to resolve issues which could be down to incompatible modules being deployed, data issues, insufficient access rights, firewall changes, certificate issues, network issues, incorrectly configured load balancers, certificate review and generation, etc. This is a technical post which requires skills in problem solving in various areas.
Person Specification:
No previous technical experience is required as training will be given on the job although previous experience may help, however the successful candidate must be:
· Willing to learn
· Good at following instruction
· Have an eye for detail
· Able to work under pressure
· Able to work as part of a team or alone
· Computer literate
· Troubleshoot complex problem
· Retain information gleaned on previous fixes
· Good Windows skills and generally technically minded
Skills:
· To represent the company appropriately at all times
· Excellent interpersonal, communication (both written and verbal) and organisational skills
· Ability to work to tight deadlines in a pressured environment
· Ability to prioritise and execute tasks in a timely manner
· Experience with Windows servers, networks, firewalls and certificates as well as SQL Server would be helpful but not mandatory as full on the job training will be provided.
Job Title: Installations Engineer
Location: Leeds
Salary: Starting salary of £22,000 with an increase to £24,000 upon successful completion of 6-month probation period
Job Type: Permanent
Job Reference: LH10367
