Tel: 01908 500810
Tel: 01908 500810

IS Infrastructure Engineer

2022-07-21 15:51:352022-08-17 Wilde Associates
Job Type Permanent
Area Manchester, United KingdomNottingham, United KingdomWarrington, United KingdomStratford Upon Avon, United KingdomHomebased, United Kingdom Manchester United Kingdom
Sector IT
Start Date
Job Ref LH10402
Description

Salary: £35,000 to £40,000

The Technical Operations Team are responsible for the design, installation, and support for all hardware & software to internal and external customers, this includes Operating Systems, Databases and Applications.
 
The IS Infrastructure Engineer will work alongside technical specialists within a small internal team on a Monday – Friday daytime rota (Covering 8AM – 6PM) providing first class technical support and services to internal users.
 
The suitable candidate should have previous experience of working in a mission critical environment using enterprise level hardware and software, although on the job training will be provided as needed.
 
Skills & Experience:
 
Candidates should have experience in most of the following areas
 
·         Service Desk Systems
·         Service Monitoring and Alerting
·         MS Windows OS Administration (Windows Server 2012, 2016 or 2019)
·         On Premise and Azure Active Directory
·         Office365 Exchange Online
·         Microsoft Intune and Autopilot
·         Microsoft 365 Cloud PCs
·         Microsoft Teams
·         Microsoft O365 / Azure Security Suite / Conditional Access
·         Backup Management & Configuration
·         Hypervisor & Storage Administration
·         Vendor patching (Software & Firmware)
 
The candidate should be able to demonstrate:
 
·         Good understanding of DNS, DHCP, TCP/IP and basic networking (VLANs, ACLs)
·         Basic understanding of SSL certificates and how they are installed to various solutions (e.g. IIS, Apache, Azure)
·         Excellent troubleshooting and problem-solving skills
·         A commitment to learning industry certifications, supported by the client
 
Any skills or experience in the below technologies would be advantageous but is not essential
 
·         Scripting and task automation using appropriate tooling i.e., PowerShell
·         SQL Server Management
·         Tenable I/O
·         Any vendor certifications
·         ITIL knowledge – principles and application
·         Knowledge of ISO27001 and 9001 Certification
 
Responsibilities:
 
·         Provision of Service Desk Support to Internal Customers and Systems for all hardware platforms, operating systems, database management systems managed by the Team
·         Ensure all elements of Infrastructure are implemented and maintained in accordance with defined standards, as approved by the Architecture team
·         Management and Monitoring of all internal hardware and systems
·         Implementation of Patching and Firmware Upgrades
·         Author knowledge base articles for internal staff
·         Adherence to Company and Team policies and working practices
·         May be required to work at other Company Sites or Datacentres from time to time
·         Eventual Participation in a 24x7 On Call Rota (Paid Extra)
 
Personal Attributes
 
·         Able to work well as an individual and as part of a team
·         Able to self-manage and self-motivate
·         An eye for detail, well-organised and a desire to adhere to best practices
·         Strong inter-personal and communication skills
·         Able to work under pressure and to tight deadlines
·         Have a desire to keep up with the latest tools and techniques
·         Passion about your craft and love of sharing knowledge
·         An inquisitive mind and a dogged determination to solve complex problems

Job Title: IS Infrastructure Engineer
Location: Homebased, based near to Nottingham, Warrington, (Cheshire), Stratford-Upon-Avon (Warwickshire), Maidstone (Kent) ideally
Salary: £35,000 to £40,000
Job Type: Permanent
Job Reference: LH10402
 
Wilde Associates is working in the capacity of an Employment Agency for this role
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