Tel: 01908 500810
Tel: 01908 500810

IS Infrastructure Engineer

2022-07-21 15:51:352022-08-17 Wilde Associates
Job Type Permanent
Area Manchester, United KingdomNottingham, United KingdomWarrington, United KingdomStratford Upon Avon, United KingdomHomebased, United Kingdom Manchester United Kingdom
Sector IT
Start Date
Job Ref LH10402

Salary: £35,000 to £40,000

The Technical Operations Team are responsible for the design, installation, and support for all hardware & software to internal and external customers, this includes Operating Systems, Databases and Applications.
The IS Infrastructure Engineer will work alongside technical specialists within a small internal team on a Monday – Friday daytime rota (Covering 8AM – 6PM) providing first class technical support and services to internal users.
The suitable candidate should have previous experience of working in a mission critical environment using enterprise level hardware and software, although on the job training will be provided as needed.
Skills & Experience:
Candidates should have experience in most of the following areas
·         Service Desk Systems
·         Service Monitoring and Alerting
·         MS Windows OS Administration (Windows Server 2012, 2016 or 2019)
·         On Premise and Azure Active Directory
·         Office365 Exchange Online
·         Microsoft Intune and Autopilot
·         Microsoft 365 Cloud PCs
·         Microsoft Teams
·         Microsoft O365 / Azure Security Suite / Conditional Access
·         Backup Management & Configuration
·         Hypervisor & Storage Administration
·         Vendor patching (Software & Firmware)
The candidate should be able to demonstrate:
·         Good understanding of DNS, DHCP, TCP/IP and basic networking (VLANs, ACLs)
·         Basic understanding of SSL certificates and how they are installed to various solutions (e.g. IIS, Apache, Azure)
·         Excellent troubleshooting and problem-solving skills
·         A commitment to learning industry certifications, supported by the client
Any skills or experience in the below technologies would be advantageous but is not essential
·         Scripting and task automation using appropriate tooling i.e., PowerShell
·         SQL Server Management
·         Tenable I/O
·         Any vendor certifications
·         ITIL knowledge – principles and application
·         Knowledge of ISO27001 and 9001 Certification
·         Provision of Service Desk Support to Internal Customers and Systems for all hardware platforms, operating systems, database management systems managed by the Team
·         Ensure all elements of Infrastructure are implemented and maintained in accordance with defined standards, as approved by the Architecture team
·         Management and Monitoring of all internal hardware and systems
·         Implementation of Patching and Firmware Upgrades
·         Author knowledge base articles for internal staff
·         Adherence to Company and Team policies and working practices
·         May be required to work at other Company Sites or Datacentres from time to time
·         Eventual Participation in a 24x7 On Call Rota (Paid Extra)
Personal Attributes
·         Able to work well as an individual and as part of a team
·         Able to self-manage and self-motivate
·         An eye for detail, well-organised and a desire to adhere to best practices
·         Strong inter-personal and communication skills
·         Able to work under pressure and to tight deadlines
·         Have a desire to keep up with the latest tools and techniques
·         Passion about your craft and love of sharing knowledge
·         An inquisitive mind and a dogged determination to solve complex problems

Job Title: IS Infrastructure Engineer
Location: Homebased, based near to Nottingham, Warrington, (Cheshire), Stratford-Upon-Avon (Warwickshire), Maidstone (Kent) ideally
Salary: £35,000 to £40,000
Job Type: Permanent
Job Reference: LH10402
Wilde Associates is working in the capacity of an Employment Agency for this role
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